The Electrical and Mechanical Services Department (EMSD) issued a press release on 15 October 2026 regarding lifts completed by Taizoom Elevator (HK) Limited (Taizoom) that were found to be missing door frame components, with inspections being immediately initiated thereafter. The EMSD aims to complete inspections of lifts installed by Taizoom across Hong Kong within a few days, starting from 16 October 2026. In addition, other registered lift contractors have been required to carry out the same checks on the lifts they have installed and to submit inspection reports to the EMSD, which will then conduct sample checks. The relevant work is expected to be completed by mid-November 2026. The EMSD’s sample check results are as follows :
| As at 2:00 p.m. each day | Number of buildings with lifts installed by Taizoom | Number of buildings with lifts installed by other registered lift contractors |
|---|
| Number of estates inspected | Number of buildings within estates inspected | Number of single-block buildings inspected | Number of buildings with door frame components installed | Number of buildings without door frame components installed | Number of estates inspected | Number of buildings within estates inspected | Number of single-block buildings inspected | Number of buildings with door frame components installed | Number of buildings without door frame components installed |
|---|
| 16 October |
1 |
1 |
38 |
0 |
39 |
0 |
0 |
24 |
24 |
0 |
| 17 October |
1 |
1 |
54 |
16 |
39 |
1 |
2 |
8 |
10 |
0 |
| 18 October |
3 |
3 |
100 |
29 |
74 |
0 |
0 |
4 |
4 |
0 |
| 19 October |
2 |
2 |
184 |
0 |
186 |
0 |
0 |
0 |
0 |
0 |
| Cumulative Total |
7 |
7 |
376 |
45 |
338 |
1 |
2 |
36 |
38 |
0 |
- Apart from the two cases in estates under the Tenants Purchase Scheme (TPS) announced on 15 October 2026, all of the 338 buildings mentioned above where lift door frame components were found missing are private buildings, and their lifts were installed by Taizoom. The EMSD has completed its inspection of buildings under Taizoom's responsibility and will continue to inspect works under the responsibility of other registered lift contractors.
- As inspections to date show that all cases of missing lift door frame components are related to Taizoom, the EMSD will at this stage focus its resources on installing lift door frames for these buildings as soon as possible.
- The property management companies / owners’ corporations of the buildings concerned have been / will be notified.
- The lift door frame component installation works will be carried out under the supervision of the EMSD, with the costs borne by the contractors. Upon completion of the installation works, the EMSD will conduct sample checks.
- Installation works have already commenced for the two TPS estates and five private building. The EMSD has mobilised the lift trade associations / other contractors to assist. Unless there are special circumstances, the lift door frame component installation works for other relevant buildings would commence within a few days.
- As for works under the responsibility of other registered lift contractors, the EMSD will scruntise the declarations submitted by the contractors progressively and conduct sample checks.
- Regarding Taizoom’s non-compliance, the EMSD will carry out regulatory work in accordance with the Lifts and Escalators Ordinance, while the Police are conducting criminal investigation.
Sample Check Results of Lift Door Frame Components