EMSD Website and Mobile Apps "E&M Connect" and "E&M Trade"

The Electrical & Mechanical Services Department (EMSD) is concerned to ensure that all personal data submitted through emsd.gov.hk are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance (PD(P)O) (www.pcpd.org.hk).

Collection of Personal Data

The EMSD will record visits to emsd.gov.hk and the mobile apps "E&M Connect" and "E&M Trade" without collecting any personal identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help improve emsd.gov.hk and the mobile apps.

Search service on emsd.gov.hk is provided by an independent contractor of the Government of the Hong Kong Special Administrative Region ("the Government"). The independent contractor will share the anonymous data it collects through the search service with the Government for compiling traffic analysis on government websites. The Government will not match the data obtained from any such search activity with any personal data possibly held by the Government.

Use of Personal Data

Unless otherwise permitted or required by law, EMSD will not disclose users' personal data to any third parties without users' prior consent.

Access to Personal Data

EMSD will specify the collection purpose and intended usage of your data when it invites you to provide such information. Under the PD(P)O, you have the right to request access to or correction of the personal data provided. The request should be made in the Data Access Request Form and Data Correction Request Form.

Please direct your request by mail, by fax (fax number: (852) 2882 9042) or in person to the Personal Data Protection Officer of Electrical and Mechanical Services Department at 7/F, 3 Kai Shing Street, Kowloon, Hong Kong.


For the public website, emsd.gov.hk uses SSL protocol to encrypt data during network transmission to protect your personal data. All personal data you provide to the EMSD via emsd.gov.hk are secured, and access to them is restricted to authorised personnel only. For the mobile apps, network transmission of any data from the mobile apps will be subject to encryption communication protocol and the transmitted data are securely stored in servers of EMSD residing in Hong Kong with encryption. Access to data is restricted to authorised personnel only.

This Privacy Policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.