我們早於2014年已引進ISO 55001資產管理標準，近年亦協助客戶為不同的機電系統取得認證，完善資產管理。在機電系統技術方面，我們成立了不同的工作小組訂定機電資產所需採納的技術標準，目前四類機電系統 (空調、電力、自動梯和升降機、照明) 的技術指引已經推出並應用於客戶場地，使這些機電資產獲得適切管理，時刻保持最佳運作狀態。
Promoting Application of New Technology
Connecting to the Digital Era
The Electrical and Mechanical Services Trading Fund (EMSTF) is committed to serving as our clients’ reliable partner, working together to create even greater public value for community betterment. To this end, we listen proactively to understand clients’ needs and try every effort to make continuous improvements.
Starting from 2013/14, we have taken the initiative to formulate our First Five-year Strategic Plan, covering the necessary scope for enhancement of electrical and mechanical (E&M) services. We have been working in full swing on the implementation of various measures and application of new technology to help clients meet the ever-changing challenges of the new era and keep pace with the times.
This year, EMSTF consolidated our past experience and reviewed the future long-term development. Based on the fruitful results of the first strategic plan, we formulated our Second Five-year Strategic Plan. We will make continuous improvements through innovation and technology (I&T), meeting the challenges in the digital era. We hope that EMSTF will scale new heights and create public value for community betterment on the premise of meeting clients’ needs and in the interest of our community.
The First Five-year Strategic Plan Achieving Prominent Results
Our First Five-year Strategic Plan, based on the application of new technology, aims to strengthen the quality of our services, lead trade development, build staff capacity and caring culture, enhance knowledge management and promote the use of green and energy saving technologies. These strategies have helped EMSTF achieve excellent results in the past five years, providing comprehensive, high-quality and value-for-money engineering services to our clients.
Enhancing Services to Clients
With the application of mobile technology, we have established the Customer Centric e-Platform (CCeP). Since the end of March 2018, CCeP has been put into full operation in nearly 300 government venues to support maintenance work management with real-time job status. Together with the upcoming Customer Service Centre (CSC), we are able to offer our clients a more efficient information and communication platform, and strengthen our ties with clients. We have also enhanced contract management to ensure EMSTF’s service quality, enabling our clients to provide better services to the public.
Applying New Technology to Promote Innovation
We have constantly introduced new technology for clients to save energy and improve efficiency. Examples are the magnetic oil-free chillers and the infrared thermal scanners for power system inspection. At present, we have applied real-time remote monitoring technology to E&M equipment at some of our clients’ major venues. Coupled with the integrated Building Management System (iBMS), the E&M systems can be monitored more effectively, ensuring their proper operation. We have also formulated appropriate maintenance plans, providing clients with agile, efficient and reliable technical support services.
Enhancing Asset Management
As early as 2014, we introduced ISO 55001 asset management standard for our works. In recent years, we have also helped our clients improve their asset management and acquire various certifications for their E&M systems. As for E&M system technology, we have set up different working groups to define technical specifications for different types of E&M assets. At present, we have promulgated technical guidelines for four types of E&M assets, namely air-conditioning, electrical, lift and escalator, and lighting systems. The guidelines are applied to clients’ venues to ensure that the related E&M assets are properly managed and kept in optimal operating conditions at all times.
Training Talents to Meet Clients’ Development Needs
Together with trade partners, we formed the Hong Kong E&M Trade Promotion Working Group to promote trade development and attract young people to join the industry. Meanwhile, we launched the Pilot Cooperative Apprentice Training Scheme to facilitate trainees to undergo internship in different organisations and acquire cross-discipline knowledge. In addition, we developed and implemented competency matrix, established Centres of Excellence cum Talent Training Base and set up a knowledge management platform. Through these talent development initiatives, we can ensure a steady development of the E&M trade, and also address our clients’ needs to keep pace with the times, getting them well-prepared for future opportunities and challenges.
Pioneering Role in the Promotion of Green Government Buildings
The EMSD Headquarters attained Final Platinum Rating in BEAM Plus Existing Buildings by Hong Kong Green Building Council in 2016. It is the first existing government building to receive this highest rating, serving as a role model for existing buildings implementing green practices. All along, EMSTF has been proactively assisting clients in adopting innovative energy saving and emission-control solutions and introducing more energy-efficient E&M equipment, such that all government buildings will achieve the target of 5% reduction in electricity consumption by 2019/20, using the consumption in 2013/14 as the baseline.
The Second Five-year Strategic Plan
Utilising Innovation and Technology to Get Connected in the Digital Era
With our experience in applying new technologies in the past, EMSTF will proceed with the work with “Innovation” and “Technology” as core elements in the next five years. We are committed to providing customers with innovative E&M engineering solutions, nurturing professional and technical teams, and adopting new organisational structures to meet clients’ business needs. We will also develop new corporate culture leveraging on innovative technology and promoting digitisation of E&M services. By means of the Second Five-year Strategic Plan, we hope to achieve our corporate goal of “creating public value for community betterment through partnership with various stakeholders”.
Formulating Digitised Engineering Solutions with Relevant Data
To cope with the government policies to develop a smart city and respond to climate change, EMSTF will continue to provide clients with digitised E&M engineering and innovative solutions. To formulate the most appropriate digitised E&M engineering solutions, we will speed up digitalisation of our clients’ critical E&M assets, including upgrading of sensors, data transmission, data storage and data analysis. The solutions will not only enhance clients’ E&M assets to the optimal operating conditions, but also strengthen predictive maintenance and improve the assets’ availability and system reliability. On the other hand, to enhance monitoring of digitised asset management, we will establish regional digital monitoring and control centres to coordinate various digital systems such as the iBMS, the Geographic Information System, CCeP, etc. through the Internet for enhancing the service flow of the new CSC. Through continuous monitoring of the real-time operation data, we can improve the operation efficiency of E&M assets and the energy performance of buildings.
Deepening Collaboration with Trade Partners
We will establish a collaborative platform for exchanging experience and technology with trade partners to deepen our collaboration. With reference to the data collected and analysed by the digitised asset management system, we will develop the best practices for operation and maintenance of E&M assets, leading the trade to implement digitised E&M engineering solutions so that our clients can enjoy new E&M service experience at different levels.
Equipping Professional Work Teams with Best Practices for Digitisation
To build an excellent work team with global vision and capability to provide emergency support, we will set up the E&M Academy and develop accredited courses and training under the Qualifications Framework. We will also foster technical knowledge exchanges with our local, Mainland and overseas counterparts, and expand areas of training so as to provide appropriate training for the digitisation work team to address our clients’ long-term development needs.
Being an Organisation Promoting E&M Digitisation
To promote E&M digitisation, we will implement organisation restructuring, and set up the Innovation Office to connect with start-up companies and different client departments in jointly creating innovative solutions. To encourage greater participation of various stakeholders, we will develop departmental applications, upgrade corporate computer systems, set up information sharing platforms and communion space, and ingenious office environment so as to promote communication and cultivate a corporate culture which embraces innovation, flexibility, collaboration and transparency.
For more information on our Second Five-year Strategic Plan, please contact
Mr. Chan Ming-yee, Senior Engineer, at 2808 3806.