推動預約車輛檢驗電子服務

我們於2019年順利完成政府車輛檢驗中心(驗車中心)的預約控制系統升級工程,成功為運輸署推動電子服務,提升驗車中心的運作效率。與此同時,我們亦為2021年九龍灣和土瓜灣共三間驗車中心的搬遷工作做好準備,讓客戶能把現行的運作系統無縫連結至青衣新驗車中心的系統,利便市民。

為配合青衣新驗車中心落成啟用,我們於2018年年初開始為運輸署的預約控制系統進行更新和升級。除了檢視四個檢驗不同類別車輛的檢驗中心過往的做法,以及劃一其數據處理方法外,我們還完善了記錄方式及工作流程,使驗車記錄得以互聯互通,而運輸署的其他資訊系統日後也可更快捷地獲取驗車結果或報告,為市民提供更便捷的服務。這個新系統還備有一個龐大的中央數據庫,整合各個驗車中心過往的驗車記錄,讓使用者能有效地保存、搜尋和檢索記錄。

新預約控制系統的好處

Promoting Electronic Services for Vehicle Examination Booking

With the upgrading of the Core Appointment Booking Control (CABC) System of Government Vehicle Examination Centres (VECs) completed in 2019, we have successfully promoted electronic services for the Transport Department (TD) to boost VECs’ operational efficiency. Meanwhile, we have been gearing up for the relocation of three VECs in Kowloon Bay and To Kwa Wan in 2021 to enable our client to seamlessly link its current operation systems to that of the new VEC in Tsing Yi, bringing convenience to members of the public.

To tie in with the commissioning of the new Tsing Yi VEC, we started the updating and upgrading of the CABC System for the TD in early 2018. We have reviewed the past practices and standardised the data handling of the four VECs which are responsible for examination of different types of vehicles, and also optimised their record-keeping processes and workflows. The upgraded CABC system facilitates interconnection and sharing of vehicle examination records, and allows other information systems of the TD to retrieve vehicle examination results or reports more quickly, so that members of the public can enjoy the convenience of using the services concerned. The new system is also equipped with a huge centralised database that consolidates past examination records of VECs for effective storage, search and retrieval by users.

Benefits of the New CABC System