Quality Services at Slim Profit are Value-for-Money
The 2014 COS and the Deloitte study have both confirmed EMSTF’s performance and its competitiveness in quality services and pricing. Customers also recognise and support EMSTF’s slim-profit operation in delivering high quality, comprehensive services, as EMSTF’s services are value-for-money!
EMSTF values its relationship with customers and their feedback, which is vital for the continuous improvements of service quality and business processes.
EMSTF has further fine-tuned its five-year Strategic Plan and will make continuous improvements according to customer feedback in COS 2014. These include (i) keeping customer informed; (ii) applying advanced new technologies to E&M systems; and (iii) enhancing contract management.
EMSTF’s professional team will also work proactively to explore and introduce new technologies, certification programmes and innovative E&M installations to customers. Examples are the identification of energy saving technologies, the use of computerised e-platforms and mobile technology in providing timely work progress information and customer service, and the introduction of ISO 55001 ”Asset Management Certification” to enhance clients’ asset management from lifecycle strategies to everyday maintenance.
Most importantly, EMSTF will continue to operate with slim profit so as to enable client departments to retain more funds to better their services for the community.
EMSTF is honoured to be a close partner of its customers, and will continue to provide them with value-for-money engineering services.