Railway City

When a train is on fire, passengers on board should :

• Keep calm;
• Report the fire to the Train Captain by using the Emergency Call Handle or Call Button and speaking into the microphone;
• If the fire is inside the train compartment, move away from the fire and use a fire extinguisher if it is safe to do so;
• If the fire is outside the train, stay inside the compartment and keep the hopper windows closed to prevent smoke from entering into the train compartment unless instructed by staff;
• As the Train Captain will endeavour to move the train into the next station for evacuation, follow the instructions given by MTR staff or emergency services personnel to evacuate the train.

When a station is on fire, passengers should ;

• Keep calm;
• Report the fire to staff or operate the fire alarm call point (break glass) if itis safe to do so;
• Follow the illuminated exit signs or the instructions given by MTR staff or emergencyservices personnel to evacuate the station;
• Avoid using the lift.

The person should :

• Keep calm;
• Make sure the body is clear of the rails;
• If possible, try to lie in the space underneath the platform edge or between the rails and the wall where there is more clearance;
• Shout for help;
• Wait for MTR staff to assist her/her back onto the platform.

If you see someone fall onto the track, you should :

• Press the Emergency Train Stop button on the pillars or platform wall wherever available;
• Immediately report the incident to MTR staff;
• Never go down to the track by yourself.