Reported Lift Incident Records (799)

Contractors' Performance Rating

Reported Lift Incident Records

The summaries of the reported lift incidents ^{Note 1}:

Year From 2021 To 2025

Main Cause of Incidents	Number of Incidents
Main Cause of Incidents	2021	2022	2023	2024	1-9 / 2025
Passenger Behavior ^{Note 2}	352	249	319	330	184
Lift Equipment Fault	20 click for details	18 click for details	28 click for details	11 click for details	14 click for details
Injuries to Lift Worker	4	0	3	6	3

Year From 2016 To 2020

Main Cause of Incidents	Number of Incidents
Main Cause of Incidents	2016 ^{Note 3}	2017 ^{Note 3}	2018	2019	2020
Passenger Behavior ^{Note 2}	411	449	387	358	224
Lift Equipment Fault	11 click for details	8 click for details	15 click for details	6 click for details	12 click for details
Injuries to Lift Worker	6	5	2	3	2

Note 3:

The incident at Kin Ho Industrial Building on 17 November 2016 and at King Min House, King Lam Estate, Tseung Kwan O on 15 November 2017 involved both lift equipment fault and injury to lift workers.

Year From 2011 To 2015

Main Cause of Incidents	Number of Incidents
Main Cause of Incidents	2011	2012	2013	2014	2015
Passenger Behavior ^{Note 2}	227	262	319	437	427
Lift Equipment Fault	28	21 click for details	5 click for details	4 click for details	11 click for details
Injuries to Lift Worker	2	1	6	5	1

Note 1:

According to the Lifts and Escalators Ordinance (“the Ordinance”), when there is a lift incident belonging to a type as listed in Schedule 7 of the Ordinance, the Responsible Person of the lift must inform EMSD within 24 hours after the incident comes to the Responsible Person's knowledge.

Note 2:

Example of passenger behavior incidents - fingers trapped by lift door during door opening/ closing.