Contractors' Performance Rating

Reported Escalator Incident Records

The summaries of the reported escalator incidents Note 1:

Year From 2021 To 2025
Main Cause of IncidentsNumber of Incidents
2021 (January to June)2022202320242025
Passenger Behavior Note 2 763        
Equipment Fault 6
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External Factors Note 3 44        
Year From 2016 To 2020
Main Cause of IncidentsNumber of Incidents
20162017201820192020
Passenger Behavior Note 2 1571 1599 1624 1699 1446
Equipment Fault 3
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2
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1
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6
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10
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External Factors Note 3 50 42 31 66 60
Year From 2011 To 2015
Main Cause of IncidentsNumber of Incidents
2011
(June to December)
2012201320142015
Passenger Behavior Note 2 822 1486 1383 1530 1477
Equipment Fault 7
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8
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3
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0 8
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External Factors Note 3 19 44 30 109 105
Note 1: Note 2: Note 3: