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Serving the Community with Round-the-Clock Support Services

Trading Services

Serving the Community with Round-the-Clock Support Services

In September 2023, Hong Kong was hit by Super Typhoon Saola and the subsequent once-in-a-century rainstorm. The EMSD activated its Emergency Control Centre twice, providing non-stop support for the emergency repairs of public electrical and mechanical facilities, such as damaged traffic light controllers, under adverse weather conditions.

We installed the Smart Flood Monitoring System at critical infrastructures for real-time monitoring of water level changes. The data will be transmitted to the back-end system for analysis. Once an abnormal water level is detected, emails and messages will be sent to notify corresponding site staff for early responses.

At the Waterfront Carnival held in September 2023, the EMSD promptly mobilised resources to resolve the emergency power supply issue, ultimately enabling the smooth running of the event. After restoring basic electricity supply, we continued to follow up on the installation of additional power distribution equipment, so that food stalls could operate smoothly and citizens could fully enjoy the event.

In November 2023, the EMSD participated in “PHOENIXSPIN”, an inter-departmental major incident exercise, which simulated a large-scale power outage. We co-ordinated with the Hospital Authority, Fire Services Department, Hong Kong Police Force, etc., and provided emergency support and maintenance services for electrical and mechanical facilities and systems to minimise possible impacts.

In January 2024, the EMSD, Hospital Authority and CLP Power Hong Kong Limited jointly conducted an emergency supply restoration drill at the Tuen Mun Hospital Operating Theatre Extension Block. Stimulating a large-scale power outage in the area, the drill was aimed at enhancing the co-ordination and emergency response capabilities of the parties involved.

Among the new services launched at the Central Government-aided Emergency Hospital in Lok Ma Chau Loop, we have provided maintenance services for the electrical and mechanical facilities such as air purifiers and the ventilation system of the Sleep Study Unit, and completed various essential adjustments and testing work for the Microbiology Laboratory.

During the Lunar New Year holidays, special boundary-crossing arrangements were implemented at the Shenzhen Bay Control Point to facilitate cross-boundary passenger and vehicular movements. The EMSD rendered its support to help the client department to maintain the smooth operation of the control point.

We briefed the clinical staff of Pamela Youde Nethersole Eastern Hospital on disinfection measures and disinfected the hot water system to reduce the transmission risk of Legionnaires’ Disease in the hospital.