Thank you to all of you who responded so positively to our last issue of Voicelink. In this issue wetouch on some of the developmentswithin EMSD both in our management and our philosophy. Whatever the changes however, they are all fully geared to improving services for our customers.

You can read all about our customer service activities and developments in this issue of Voicelink. Don't just let it rest there however, if you have any views or opinions or have an observation to make, let us know. We would very much welcome your interest and feedback.

Voicelink EMSD's customer communications link
Published by :	Marketing Unit
	Electrical and Mechanical Services Department
Tel : 2333 3762   Fax : 2882 1574   E-mail : emsdcsu@emsd.gov.hk