HEALTH SECTOR SERVICES The Health Sector Division made major progress in the year under review. Although the Hospital Authority (HA) was "untied" in August 2000, the division saw net growth in business, thanks to the retention of the HA business and the acquisition of new businesses. During the year it secured long-term service agreements with the Department of Health and Prince Philip Dental Hospital. It also secured new clients such as the Military Hospital and the Chinese University of Hong Kong where EMSTF provides maintenance services for its School of Public Health and Auditorium in Shatin. Other new venues include the Lai King Building at Princess Margaret Hospital, and the Nam Cheong Street Public Health Laboratory Centre. The Division is also developing new services in the ex-subvented (Schedule 2) hospitals, such as services to assist the United Christian Hospital in its Magnetic Resonance Imaging project and energy retrofitting works. The division redeployed some medical electronics maintenance staff as some of its services were taken over by other service providers. It also redeployed a number of medical procurement and project staff as the client established its own in-house team. However the net impact has been minimal and the business lost has been more than compensated for by business growth.   " We take pride in participating in the development of Hong Kong's health services and are committed to continuously supporting our partners in the health sector to give our community a better quality of life. " - Alfred Sit, Health Sector Manager Leveraging IT capabilities to improve services has taken on increasing importance. The latest success story has been the installation of computerised Central Control and Monitoring Systems (c-CCMS) at Queen Elizabeth Hospital and Queen Mary Hospital. The first of their kind in Asia, the c-CCMS systems will ensure the smooth operation of major engineering systems throughout the entire hospital complexes, by efficiently and effectively controlling and monitoring their operational status from a single central control centre. The United Christian Hospital collaborates with the Health Sector Division in the provision and installation of a Magnetic Resonance Imaging project. A sophisticated pulmonary function analyzer at the Pamela Youde Nethersole Eastern Hospital. Our specialist technician in biomedical engineering provides repair and maintenance service in this area. A technician checking the control system  of a state-of-the-art cook-chill installation. The adoption of c-CCMS not only achieves manpower savings and reduces fault response time with the central monitoring engineering systems located throughout the hospitals, it also promotes EMSTF's role as a front-runner in the application of sophisticated technology. The enhancement of integrated services is another key division objective both for this and next year. The goal is to roll out integrated service teams, on a regional basis, bringing all five streams of expertise (electrical, mechanical, air-conditioning, building services and electronics) together to serve clients better and faster. Two pilot schemes will be conducted in the New Territories South Region and the Public Health Laboratory Centre. It is hoped that this success will lead to a comprehensive rollout of similar integrated services teams for other clients. A series of  "cross-trade fertilisation" training programmes have also been held for staff to prepare them for the integrated service challenges ahead. The division won a merit award in the Civil Service Bureau's Civil Service Customer Service Award Scheme for 2000/01, for its contributions to energy and environment management at client venues. Looking ahead, the division is fully geared up for increasing competition and is looking forward to further fostering its partnerships with customers for another year of steady growth.                 Top